FAQ
Answers to the questions we hear most often. If you do not find what you need, contact us and we will help.
Fitment
How do I know an accessory fits my vehicle? Check whether the selected listing identifies your exact vehicle and version; do not infer compatibility when those details are missing. Start on our shop by vehicle page and read the EV accessory fitment guide before you order. Check your exact model, model year and trim.
Do accessories for the earlier Tesla Model Y fit the Juniper refresh? Not always. The refreshed Model Y changed the interior, screen surround and console, so interior parts often differ. Look for listings that name the Juniper or 2025+ Model Y. See our Model Y Juniper collection.
Do Rivian R1T accessories fit the R1S? Do not assume interchangeability between the R1T and R1S, or between vehicle generations. Check the exact accessory version, documented vehicle compatibility and installation instructions. Compare the R1T and R1S collections.
What if I am not sure? Send us your vehicle, model year and the product you are considering, and we will help you check before you buy.
Charging accessories
Will a charging accessory work with both NACS and J1772? Do not assume that a charging accessory is universal. Check the exact connector, vehicle, equipment and accessory version. For example, Tesla's Model 3 charging instructions note that charging hardware varies by region and model year. A storage bag fitting a connector does not establish electrical adapter compatibility.
Are charging-port covers safe to use while charging? Do not infer approval for use during charging from a product photo or a general weatherproof claim. Confirm that the exact vehicle, charging equipment and cover instructions permit the intended use. If that cannot be established, do not use the cover while charging. Never modify your charger, cable or vehicle charging port.
Ordering and shipping
How long does shipping take? Delivery times vary by product and destination. The estimated timeframe is shown on each product page and at checkout.
Will I get tracking information? Yes. You will receive tracking details by email once your order ships.
Can I change or cancel my order? Contact us as soon as possible. If your order has not shipped yet, we will do our best to help.
Returns
Can I return an item that does not fit? Contact us with your order number and the reason for the return. Please keep items unused and in original packaging, and do not install a part until you have confirmed it fits.
What if an item arrives damaged? Take photos of the item and the packaging and contact us right away so we can make it right.
Installation
Do I need tools to install accessories? Most mats, organizers, screen protectors and holsters install by hand. Items such as roof racks and mud flaps may need basic tools. Follow the instructions that come with your product.
Will accessories void my vehicle warranty? For U.S. consumers, the FTC explains that using aftermarket parts does not by itself void a vehicle warranty. Coverage for damage caused by a defective part or incorrect installation can be denied when the manufacturer or dealer establishes that cause. Review your actual warranty and keep records; this general guidance does not decide an individual claim.
Do roof racks affect range? Yes. Roof loads add drag and reduce efficiency, especially at highway speeds. Remove racks and carriers when you are not using them.